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On February 28th, 2019

3 Reasons Every Franchisee Needs Its Own Website

Franchise businesses employ over 7 million people in the U.S. At HubSpot, we speak with franchise companies with hundreds of individual franchisees in their networks, but some do not maintain individual websites for their franchisees. This is a problem, because although potential customers can find your corporate website, often these same potential customers would rather ...

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On February 25th, 2019

Digital Transformation and How to Apply it to your Franchise in 5 steps

  Digital Transformation and what it means to your Franchise Digital transformation (DT) projects often fail – we know that – but there are steps companies and their partners can take to maximize the likelihood of success. In today’s franchising world, innovation and it can be a huge factor for franchise success. In a recent ...

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On February 18th, 2019

Here Is Why Grit Is So Important for an Entrepreneur

Entrepreneurial Grit University of Pennsylvania psychologist Angela Duckworth defined grit as a “perseverance and passion for long-term goals”. There are several definitions of grit. For me, it is a growth mindset, a resilience that makes a person determined to bounce back from failures and setbacks. I talked about the growth mindset in my TEDx talk. ...

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On February 15th, 2019

Dealing with a Consumer Service Complaint for Customer Satisfaction

Dealing with a Customer Service Complaing for Franchise Satisfaction Franchise customer satisfaction is always our top priority.  We work closely with clients to design their project, plan for it’s execution and complete it on schedule.  But construction can be tricky, and unforeseen circumstances may occur.  Typically, as you keep up communications with the client and ...

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